Privacy Policy

Sikkim Tourism Hub is an independent, privately operated tourism information platform based in Sikkim, India. We are not an official government tourism website. This policy describes how our private team handles personal information collected through this website.

If you have any questions about this policy or how your data is handled, you can reach us using the contact details at the end of this page.

Business listing details: When a business owner registers a listing, we collect information such as the business name, owner or contact name, phone number, email address, location, category, description, and any photos or materials you submit.

Contact information: If you contact us by phone, WhatsApp, or email, we receive the details you choose to share with us along with the content of your message.

Usage information: Like most websites, we and our service providers may automatically collect basic technical data such as your device type, browser, approximate location, and pages viewed. This helps us keep the site secure and improve how it works.

We do not collect or store payment card details on this website. Listing fees, where applicable, are arranged directly with our team and are never accepted in cash.

We use the information we collect to:

• Review, publish, and manage business listings on the platform.
• Connect travellers with local businesses and respond to enquiries.
• Verify the accuracy of listings and maintain the quality of the platform.
• Operate, secure, and improve the website.
• Comply with legal obligations and enforce our terms.

We do not sell your personal information. Business listing details that you submit for publication (such as business name, location, and public contact number) are displayed publicly on the site so that travellers can find and reach you.

Public listings: Information you provide for a listing is intended to be shown publicly to help travellers discover your business.

Service providers: We may share data with trusted providers who help us run the site (for example hosting and analytics), who are only permitted to use it to provide those services to us.

Legal reasons: We may disclose information where required by law, to protect our rights, or to prevent fraud, abuse, or harm.

We may use cookies and similar technologies to keep the site functioning, remember your preferences, and understand how the site is used. You can control cookies through your browser settings, though some features may not work properly if they are disabled.

We keep personal information only for as long as needed for the purposes described in this policy, or as required by law. When a listing is withdrawn or removed, we may retain limited records where necessary for legal or operational reasons.

We take reasonable measures to protect your information against loss, misuse, and unauthorised access. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request to review, update, correct, or remove the personal information associated with your listing by contacting us. We will respond within a reasonable time, subject to any legal requirements we must follow.

Our platform is intended for adults and is not directed at children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of the site after changes are posted means you accept the updated policy.